+61 7 4035 1754 | 90-92 Cook Street, Portsmith QLD 4870 | hello@centurytraining.com.au
ENROL NOW
ENROL NOW
+61 7 4035 1754 | 90-92 Cook Street, Portsmith QLD 4870 | hello@centurytraining.com.au
ENROL NOW
ENROL NOW

Before You Enrol

Before You Enrol

We want your training experience with Century Training to be straightforward, transparent, and fully compliant with the 2025 Standards for RTOs.
This page contains the key information you need before enrolling in any of our nationally recognised or short courses.

FAQ Table of Contents

Disclaimer

Completion of courses with Century Training does not guarantee employment, licences or visas.

Entry Requirements

Before enrolling, please ensure you meet the following requirements:

Unique Student Identifier (USI)
All learners must provide a valid USI at the time of enrolment.
A USI is required for the issuance of any nationally recognised Statement of Attainment or Qualification. (Full details are available in our USI)
 
Identification (ID) & Evidence of Identity (EOI)
You must provide evidence of identity before training or assessment begins.

Acceptable forms of photo identification:
  • Current driver’s licence
  • Current passport
  • Proof-of-Age card

Your ID must:
  • Be current (not expired)
  • Show your full legal name and date of birth
  • Match the name used in your enrolment application

Additional EOI requirements
All High Risk Work Licence (HRWL)—Courses—require specific identification to meet regulatory requirements. (Full details are available in our ID requirements)
 
Language, Literacy and Numeracy (LLN)
Before training starts, you will complete a short LLN quiz.
This helps us determine if you may need additional support to complete your course.
LLN assistance is available, and reasonable adjustments can be made where appropriate.
 
Recognition of Prior Learning (RPL) and Credit Transfer
  • Credit Transfer: If you have previously completed the same or equivalent unit(s) of competency, we can recognise these without further assessment.
  • Recognition of Prior Learning (RPL): If you already have the skills and knowledge for a unit, you can apply for RPL. Evidence (e.g., transcripts, work samples, third-party reports) is required.
 
Reasonable Adjustments
We are committed to supporting all learners.
We can adjust training and assessment methods to meet your individual needs without compromising the integrity of the qualification.
Please let us know before enrolment if you require adjustments.
 
Complaints and Appeals
If you have any concerns about your training or assessment, please raise them with us promptly.

We have a documented Complaints and Appeals process to ensure all matters are addressed fairly and quickly.

Full details are available in our Complaints and Appeals Policy.

Fees & Refunds

We aim to be transparent about all costs and payment arrangements.

Refunds are provided in line with our Refund Policy:

  • Full refund if the course is cancelled by Century Training.
  • No refund for non-attendance without notice.


See our Fees & Refunds Policy for full terms.

Course Fees

  • All course fees are listed on our website.
  • Fees include training materials, use of equipment, and assessment, unless otherwise stated.
  • Additional fees may apply for:
    • Re-assessment attempts
    • Re-issue of certificates/statements
    • External licensing or application fees (e.g., WHSQ HRWL application fee)


See our Fees & Refunds Policy for full terms.

Funding and Co-Contributions

If you are eligible for funding (e.g., Construction Skills Queensland – CSQ), a co-contribution fee may apply. We will confirm funding eligibility before enrolment.

More details are available on our Subsidies Information page.

Payment Methods

We accept:

  • Credit/debit card
  • Bank transfer
  • Invoice to employer (by arrangement)


Payment must be made before course commencement unless otherwise agreed.

Cancellations, Transfers, and Substitutions

  • Course transfers are permitted with notice (fees may apply).
  • Substitution of participants is allowed with prior approval and provision of ID and USI.